T.Q. ESPRIT 311

Shopping

Shopping in our online store is easy. When you find an item you want, simply add it to your cart. When you're satisfied, click on the cart to enter your details and place your order. 
If you are already a customer, log in with your user details and complete your purchase. 
Welcome with your order!

Stock / Delivery Time

Each product indicates whether it is in stock. If you are planning to visit the store to purchase a specific item, and it shows that we only have a few items in stock, we recommend that you place an order in our webshop and choose the delivery option "Pick up in store". We will then reserve the products for you and send you a confirmation email when your order is ready for collection.

Shipping Methods and Costs

Packages are normally shipped with DB Schenker and delivered to a collection point. If, for logistical reasons, the shipment cannot be sent to a collection point, we will contact you to find a suitable delivery method.

You can order as much as you like – the shipping cost is only SEK 79 per order! For very bulky products, actual shipping costs may apply. We will always contact you if the shipping cost exceeds SEK 79.

Special shipping rates apply when ordering fuel. Please see fuel shipping information.

Delivery to Other Countries

We are happy to deliver to other countries, but shipping costs may vary. Please contact us for a shipping quote.

Right of Withdrawal

If you purchase an item by mail order, you have the right to cancel your purchase within 14 days. Once you have returned the item, we will refund the amount you paid for it. If you paid by card, it may take a few banking days for the money to appear in your account. Return shipping is paid by you, and the item must be sent to our address, not to a collection point.
As a buyer, you have the right to carefully inspect the item, but it must be returned in essentially unchanged condition. You may not use or test the item.

Please note: 
• The item must be complete and returned in its original packaging in essentially unchanged condition. 
• The item must not be used or tested.
• The return form below must be completed and included together with the receipt/invoice.
• If the item contains multiple packages with accessories/parts, these must not be opened.

Uncollected Shipments

For packages that cannot be delivered or are not collected from the specified collection point, we will charge a fee of at least SEK 250. If our actual costs are higher, those costs will be charged.

Age Requirement

To place an order in our online store, you must be at least 18 years old. You must therefore always provide your personal identity number when placing an order. If you are under 18, a guardian must approve your order and provide their personal identity number.