Your order is normally shipped the same day or at the latest one business day after your order is placed.

Delivery Methods and Shipping Cost

Parcel deliveries are normally handled by DHL and are sent to a pickup point. If, for transport-related reasons, the shipment cannot be sent to a pickup point, we will contact you to find a suitable delivery method. You can order as much as you like – it only costs 79 SEK per order! Note our low free shipping threshold!

When ordering fuel, please see fuel shipping.

Delivery to Other Countries

We are happy to deliver to other countries, but shipping costs vary. Therefore, please contact us for a shipping cost quote.

Delivery Confirmation and Tracking

When your package is ready, an email with a tracking number for the shipment will be sent. You can then visit www.dhlpaket.se to see where your package is located. If you have provided a valid mobile number, an SMS notification will be sent when the package is ready for pickup. Please note that you must bring valid ID and present your SMS to collect the package.

Fuel Shipping

Fuel is classified as Dangerous Goods, which means it is complicated and costly to ship. We therefore recommend that you primarily purchase your fuel directly in-store. If you still want us to ship fuel to you, we are happy to do so, but please note the following: - You may be required to collect your package at the carrier’s terminal - You must add the item "Shipping FG" when ordering fuel that is to be shipped - This Dangerous Goods surcharge applies for up to 5 liters. If you wish to order larger quantities, please contact us for a quote. Note: The transport cost may be lower! If it is lower, only the actual additional cost will be charged to your account!

Returns & Right of Withdrawal

If you purchase an item via mail order, you have a right of withdrawal according to the Distance and Off-Premises Contracts Act, which allows you to cancel your purchase within 14 days. After you have returned the item at your own expense, we will refund the amount you paid for the item. We do not refund shipping costs or any fixed fees charged by Klarna. (If you paid by card, it may take a few banking days before the money appears in your account). The withdrawal period begins on the day you receive the item. As a buyer, you have the right to carefully inspect the item, but it must remain in essentially unchanged condition. However, you may not use/test the item.

Conditions apply as follows:
• The item must be complete in its original packaging, returned in essentially unchanged condition.
• The item must not be used/tested.
• The return form below must be completed and enclosed together with the receipt/invoice.
• If the item contains multiple packages with accessories/parts, these must not be opened.

The right of withdrawal does not apply to
• Glue, oils, or paint that have been opened.
• Software where the seal has been broken.

Please pack the item well, as you as the customer are responsible for both the risk and the cost of return shipping.

Return Notification / Return Address 

Before making a return or exchange, you must always submit a notification online with us. Email us at info@hobbymagasinet.se. We will then get back to you with further information and the return address.

Always keep the receipt from the postal service or other shipping provider in case the shipment is lost in transit. We do not collect parcels sent to us cash on delivery. Returns must be sent so that they are delivered directly to the recipient we specify (not to a service point).